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Mon - Fri: 8:00 AM - 5:00 PM1739 Lindquist Drive, Falconer, NY 14733

FALCONER AUTO REPAIR

5 STAR RATING BY 353 reviews
(716) 708-4724
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5

Sent my Traverse in for an oil change and to diagnose a noise coming from the front of the vehicle. Recieved a call well before expected l with the findings of the inspection along with a quote for the repair. Excellent customer service , fair pricing and every question asked was answered.

I'm so happy to hear that you appreciated our procedures Kyle!! It looks like you worked with Roger. Both he and Mat treat our customers very well. Thanks for your feedback! Ronda Whitford, Owner

- I-86 Truck Repair & Auto Service
5

Even in these hard times during the COVID-19 pandemic I 86 truck and auto is and has exceptional customer service thank you so much!

Thanks for noticing!! It was actually pretty easy for us to adapt in this virus protocol to keep everyone safe. The customer is like family and always first on our minds. Take care, Ronda Whitford - Owner

- I-86 Truck Repair & Auto Service
5

Good service checked the car just as they said they would

We appreciate your feedback!! Keeping our word is something fundamental to our business, along with letting customers know what to expect and then following through. Glad we could be of service, Ronda Whitford - Owner

- I-86 Truck Repair & Auto Service
5

Amazing! I-86 takes customer service to the next level! Very pleased & highly recommend!

Kim, thanks for sharing... Glad you had The I-86 Experience as it is intended to be!! Ronda Whitford - Owner

- I-86 Truck Repair & Auto Service
5

I first have to say that no truck driver looks forward to breaking down. HOWEVER, if you're in their area when it happens, the folks at I-86 Truck & Auto will do everything they can to get you back on the road as quickly as possible!! From the moment I showed up, Roger (one of the service advisors) was very friendly, professional, and absolutely accommodating! The entire time I was at the shop (2 days) I felt like I was a priority. When I had to stay overnight, Roger offered some very helpful suggestions, and Nate (the shop owner) even went so far as to give me a ride to a local hotel in his personal vehicle. The prices for the work they provided was very fair, and they did everything that they could to make it affordable. I will definitely recommend this shop to anyone in the area that's looking for any sort of service or repair on their semi!! Thank you all so much

It was our pleasure to serve you! Safe travels Chuck, Ronda Whitford - Owner

- I-86 Truck Repair & Auto Service
5

Very helpful and knowledgeable. Very friendly on 1st visit.

Thank you for taking a minute to write us a review! I personally guarantee you will find the same attentive and professional service at every visit and not just the 1st. I'm very proud of our team and the wonderful way they they interact with customers. Like family! Ronda Whitford - Owner

- I-86 Truck Repair & Auto Service
5

Had the oil changed on my 2015 Hyundai Tucson. Work done in a timely fashion and smiles from everyone.

Glad to hear you were treated right and pleased with the friendly service Nancy. Ronda

- I-86 Truck Repair & Auto Service
5

I brought my 2015 Hyundai Tucson in for an oil change. It was done in 35 minutes and my car was waiting for me just outside the door. A great value and a promise to be back for the next oil change 😃

5

Thank you so much for your excellent service. I appreciate your going above and beyond to check out my car after the free oil change. Even though I am loyal to my regular mechanic, I was so impressed by your service that I have already recommended you to two people. I especially liked your thoroughness and patience in explaining everything that needed to be done to my car.

Thanks for taking time to give us this review! We value what our customers have to say, and we're glad you had a positive I-86 Experience. Ronda Whitford, Owner

- I-86 Truck Repair & Auto Service
5

Everyone is very friendly and trustworthy they go above and beyond!

Thanks for your kind words Jackie! Our team members are great people to the core and take things to the next level for our customers' benefit every day. Ronda Whitford - Owner

- I-86 Truck Repair & Auto Service
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